Privacy Policy

1. Who we are

Harbour Way Group Ltd (company no. 17093218), registered at 86-90 Paul Street, London EC2A 4NE ("we", "us", "our"). We operate the website at harbourwaygroup.com and provide commercial pipeline systems for specialist firms.

For any privacy-related queries, contact us at hello@harbourwaygroup.com.

2. What data we collect

We collect the following categories of personal data:

• Contact information you provide (name, email address, company name) via our contact or enquiry forms
• Correspondence you send to us by email
• Basic usage data collected automatically when you visit our website (see section 5)

We do not collect sensitive personal data and do not ask for payment details directly on this website.

3. How we use your data

We use the data we collect to:

• Respond to enquiries and discuss potential engagements
• Manage our client and prospect relationships
• Send relevant follow-up communications where you have engaged with us
• Improve our website and understand how it is used

We do not sell your data to third parties. We do not use your data for automated decision-making or profiling.

4. Legal basis for processing

We process personal data on the following legal bases under UK GDPR:

• Legitimate interests — responding to business enquiries and maintaining commercial relationships
• Contract — where processing is necessary to perform a contract or take steps prior to entering one
• Consent — where you have explicitly agreed to receive communications from us

5. Cookies and analytics

Our website may use cookies or similar technologies for basic functionality and to understand traffic patterns. Where analytics tools are used, they are configured to anonymise IP addresses and not to collect personally identifiable information.

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

6. Data retention

We retain personal data for as long as is necessary for the purposes set out in this policy, or as required by law. Enquiry data is typically retained for up to two years unless an ongoing commercial relationship exists.

7. Third-party services

We may use third-party services to operate our website and manage communications (such as email providers and scheduling tools). These are selected for compliance with UK data protection requirements. We do not share your data with third parties for their own marketing purposes.

8. Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data where there is no legitimate reason for us to retain it
• Object to processing based on legitimate interests
• Withdraw consent where processing is based on consent
• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, contact us at hello@harbourwaygroup.com.

9. Changes to this policy

We may update this policy from time to time. The date at the top of this page reflects when it was last revised. Continued use of the website after changes constitutes acceptance of the updated policy.